MEIHSS Lead Staffing Coordinator

Muckleshoot Indian Tribe•Auburn, WA

20h

About The Position

As the Lead Coordinator for Elders In-Home Care Services, you will play a pivotal role in ensuring the seamless operation and coordination of our home care services for elders. Your primary responsibility will be overseeing staff scheduling and day-to-day coordination to deliver efficient, culturally sensitive, and high-quality care to our elder clients. This leadership position involves collaborating with various agencies, and MIT departments, maintaining confidentiality, fostering positive relationships within our organization and the community, and coordinating with contracted agencies to ensure comprehensive care.

Requirements

Bachelor’s degree in social science, human services, health administration, geriatrics or related field.
Three (3) years of experience providing complex administrative support that includes at least one (1) year experience in social work and/or health care environment.
A combination of NAC/HCA certification and (4) years combined complex administrative support and social work in home health setting will be considered.
Skill in: Effectively interacting with a diverse group of people; communicating effectively verbally and in writing; using logic and reasoning; problem-solving; planning and managing projects; preparing and maintaining accurate records; using standard office equipment and personal computer, including pertinent software applications; time management; conflict resolution.
Knowledge of: Utilization review, quality assurance and managed health care concepts; clinical or client assessment; elder care and home care practices; HIPAA compliance; the English language including composition and grammar; human behavior; Native American culture and history.
Ability to: Maintain confidentiality; maintain a positive attitude and work ethic; effectively communicate information and ideas, both written and verbal; comprehend information, both written and verbal; form culturally competent, non-judgmental, supportive and empowering relationships with culturally diverse individuals; gather and interpret data, reach logical conclusions, and present findings and recommendations; use independent judgment; work independently; work cooperatively as a member of a team and in a professional manner; organize and coordinate schedules; work effectively within a high stress environment.

Nice To Haves

Experience working within a Tribal community.
Experience working with elderly.

Responsibilities

Establishes and maintains confidential and positive caring relationships with managers, staff, physicians, non-physician providers, departments, and elders/families.
Evaluates staffing needs and makes recommendations as needed. Ensures adequate staffing levels for all shifts, to include coverage for planned or unplanned absences.
Follows the master staffing schedule and prepares daily staffing sheets with continual revisions as necessary.
Works productively and effectively within a complex environment with multiple/changing priorities, supporting implementation of programs and procedures developed at an organizational level.
Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership. Participates in work that improves patient care and the professional practice environment through quality assurance surveys and phone inquiries.
Evaluates staff, addressing issues appropriately and continuously monitors staff to improve services provided.
Develops and maintains a confidential client filing system, case records and required forms, including service episode records, care plans, risk assessments and/or safety plans and ensures other documentation is obtained and filed appropriately. Creates and maintains forms necessary for completion of scheduler’s task.
Timely and accurately reports all concerns and incidents to management.
Collaborate with contracted agencies to ensure the seamless integration of care services, maintain open lines of communication, and coordinate care plans effectively.
Assist management by providing accurate schedules to facilitate informed leave request considerations, ensuring staffing levels are maintained during staff absences.
Facilitates and coordinates transportation in emergencies.
Prepares, organizes, and maintains appropriate resources, reports and statistical summaries.
Participates in a variety of meetings, workshops, and committees for the purpose of conveying and/or gathering information required to perform functions and maintaining professional knowledge.
Collaborates with community leaders, professional staff/consultants, and elders/families to identify, define, and meet elder home care needs, goals, and objectives.
Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.