Meetings & Events Coordinator

Montage International

About The Position

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. SUMMARY The Meetings and Events Coordinator will provide support to the Meeting & Special Events Department by giving strategic administrative support to the Director of Catering and MSE Managers. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Requirements

High school or equivalent education required
Minimum of 1 year of banquet service experience, events service experience or Sales administrative experience preferred.
Minimum 1 -3 years of customer service experience
Possess basic math skills and can accurately handle billing
Ability to communicate clearly and speak, read, write and understand English eloquently
Luxury hotel experience strongly preferred
Bachelor’s Degree preferred
Delphi experience preferred
Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur

Responsibilities

Create a welcoming environment for guests and associates.
Receive initial inquiries, provide preliminary catering information, forward qualified leads to catering manager for appointments or follow-up.
Answer questions and concerns; follow through either to resolution or refer to the appropriate manager.
For events 10 guests and under the catering coordinator will assist the manager for arranging these events and depending on the nature of the group may take full responsibility for the group. They will create contracts and deposit schedules, organize BEOS, as well as oversee the execution of the event. They will be the main contact for the host of the event to refer to with any question pertaining to the planning of their event.
For “Rooms Only” groups the catering coordinator will take full responsibility for overseeing the room blocks, understanding the plans of the group any VIP’s and creating a short Resume outlining these details. They will be the main contact for the host of the event to refer to with any question pertaining to their event.
Assist managers in scheduling appointments, meetings and coordinating rentals and specialty items for events as required.
Assists with Site Visit Alerts, Amenity traces, VIP room inspections
Create and assist with all In-House Event requests and BEOS
Assist managers with Pre-Cons, managing RSVP’s, name cards and room set up
Produce & distribute as directed contracts, BEO, resumes & related Catering paperwork, menus and correspondence
Creation of files for each new group with copies of the contract and necessary turn-over check list, and then following group departure, the breakdown of each file and storage of necessary paperwork.
Oversee office stationery par levels and the necessary ordering, including the office Photo Copier / Printer.
Very detailed and task oriented