Meetings Concierge - Bellagio

MGM Resorts International

1d • Onsite

About The Position

The Bellagio Hotel & Casino is seeking a dynamic and personable Meetings Concierge to join their world-class team. This role is pivotal in delivering exceptional service and creating memorable experiences for clients by ensuring every detail of their event is seamless and stress-free. The Meetings Concierge will serve as the key point of contact for clients, aiming to provide 'WOW experiences' that guests will remember long after their stay.

Requirements

• Must be 21 years of age or older
• High School Diploma or GED
• Two (2) years of prior relevant experience, preferably in Hospitality, Event Planning, Convention Services, Front Desk/ Reservations, and/or VIP & Guest Services
• Perception and awareness of individual needs and the ability to handle all situations calmly and professionally
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with attention to detail and confidentiality of sensitive information
• Must be able to work various shifts, including weekends and all holidays

Responsibilities

• Inspect meeting and convention spaces before and after events to ensure rooms are set according to Meeting Event Orders (MEOs) or Banquet Event Orders (BEOs) and confirm no damage has occurred
• Monitor event timelines, including breaks and refresh schedules, to ensure all services are delivered on time and meet client expectations
• Coordinate with Convention Services, Sales, and Catering Managers to review and execute all event details for upcoming groups
• Assist in supervising banquet setup, A/V, IT, and other operational teams to ensure meeting requirements are properly executed
• Attend pre-convention and pre-operational meetings, including trade show meetings with General Service Contractors, to support event planning and execution, including walk-in and walk-out inspections

Benefits

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Bellagio employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees