Meeting Services Support Associate
About The Position
The Meeting Services Support Associate plays a vital role in ensuring seamless meeting and event experiences across JLL-managed facilities. This position combines meticulous inspection duties with hands-on event setup to create exceptional environments for clients and their guests. You'll be responsible for maintaining meeting room readiness, managing AV equipment inventory, and executing complex event setups across a three-building campus. This role directly supports JLL's commitment to delivering memorable human experiences by ensuring every meeting space is perfectly configured and technically equipped to meet client expectations while maintaining the highest safety and quality standards.
Requirements
- High school diploma or state equivalent education
- Physical ability to move and lift 50 lbs while setting up and tearing down folding tables and chairs
- Capability to frequently walk throughout buildings and navigate stairs regularly
- Strong oral and written communication skills for professional reporting
- Excellent customer service abilities and interpersonal skills
- Familiarity with computer equipment and Microsoft Office applications
- Ability to work effectively in fast-paced environments while maintaining attention to detail
Nice To Haves
- Two years of experience in banquet setup, AV support, or meeting room configuration
- AV training or certification credentials
- Experience working in commercial facility or hospitality environments
- Knowledge of event planning and venue management best practices
- Previous experience with inventory management systems
- Background in customer-facing roles requiring collaborative teamwork
Responsibilities
- Complete daily and weekly meeting room inspections, documenting results using mobile devices
- Print and post daily meeting room schedules to ensure accurate space utilization
- Maintain comprehensive AV asset inventory database, tracking equipment locations and ID numbers
- Move, set up, arrange, and break down tables and chairs according to daily flexible seating requirements
- Transport and configure portable AV equipment across the campus of three buildings
- Execute complete setup and teardown of special event venues including tables, chairs, linens, skirting, AV equipment, and cabling
- Collaborate effectively with team members and clients while following supervisor direction
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
