Meeting Services Support Associate

JLL•Cincinnati, OH

6d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Meeting Services Support Associate plays a vital role in ensuring seamless meeting and event experiences across JLL-managed facilities. This position combines meticulous inspection duties with hands-on event setup to create exceptional environments for clients and their guests. You'll be responsible for maintaining meeting room readiness, managing AV equipment inventory, and executing complex event setups across a three-building campus. This role directly supports JLL's commitment to delivering memorable human experiences by ensuring every meeting space is perfectly configured and technically equipped to meet client expectations while maintaining the highest safety and quality standards. What your day-to-day will look like:

Requirements

High school diploma or state equivalent education
Physical ability to move and lift 50 lbs while setting up and tearing down folding tables and chairs
Capability to frequently walk throughout buildings and navigate stairs regularly
Strong oral and written communication skills for professional reporting
Excellent customer service abilities and interpersonal skills
Familiarity with computer equipment and Microsoft Office applications
Ability to work effectively in fast-paced environments while maintaining attention to detail

Nice To Haves

Two years of experience in banquet setup, AV support, or meeting room configuration
AV training or certification credentials
Experience working in commercial facility or hospitality environments
Knowledge of event planning and venue management best practices
Previous experience with inventory management systems
Background in customer-facing roles requiring collaborative teamwork

Responsibilities

Complete daily and weekly meeting room inspections, documenting results using mobile devices
Print and post daily meeting room schedules to ensure accurate space utilization
Maintain comprehensive AV asset inventory database, tracking equipment locations and ID numbers
Move, set up, arrange, and break down tables and chairs according to daily flexible seating requirements
Transport and configure portable AV equipment across the campus of three buildings
Execute complete setup and teardown of special event venues including tables, chairs, linens, skirting, AV equipment, and cabling
Collaborate effectively with team members and clients while following supervisor direction