Meeting & Events Manager, Riverbend

Kohler Co. • Kohler, WI

3d • $60,700 - $91,100 • Onsite

About The Position

Meeting & Events Manager, Riverbend
Work Mode: Onsite
Location: Onsite – Kohler, WI
Opportunity
GUEST FOCUS:
• Entertain clients on site during the sourcing (site visit) stage of proposal development.
• Collaborate with client to capture the vision and objective of their event.
• Lead direction for staffing levels of cross functional teams (both internal and external) to deliver luxury events.
• Manage, lead and mentor M&E Coordinator..
• Drive incremental revenue to the resort by promoting high margin programming; up-selling clients to exceed Food & Beverage minimums and adding incremental programming.
• Serve as on-site contact during high-profile programming.
• Partner with Corporate Sales team on pre-contracted site visits to increase capture rate of corporate events.
REVENUE GENERATION
• Partner with client to achieve resort or property spend above contracted obligation: F&B selections, upgraded linens, event space upgrades, additional activity selections, guestroom upgrades and promotion of pre/post guest stays.
• Deliver luxury programming to increase rebooking rates.
OPERATIONAL:
• Attend weekly Banquet & Event Order (BEO) and Resume meeting to drive scheduling and ordering assignments throughout the resort.
• Participate in departmental coverage as scheduled.
• Develop group quotes and negotiate with 3rd party product and service providers.
• Communicate up to the minute client revisions throughout the resort or property to promote the guest experience and increase rebooking rates.
• Create "resource library" for 3rd party vendors -- driving commissionable revenue to Riverbend or Kohler Hospitality.
• Conduct Post Conference Meetings with client and internal sales team -- providing profitability analysis on programming to internal teams.
• Participate in Manager On Duty Program – Morning, Evening & Weekend Coverage.
POSITION STANDARDS:
• Provide monthly banquet forecast to accounting and banquet/catering teams.
• Post audit program profitability via Master Bill actual spend in comparison to Contracted Obligation.
• Within all established guidelines:
Generate proposals/contracts for one day events.
Deliver banquet events orders prior to group arrival.
Deliver group resumes prior to group arrival
Submit group rooming list prior to group arrival
Follow up on all accounts receivable billing concerns.

Requirements

• Bachelors degree in Hospitality Management or related field preferred.
• Minimum of three years of Hospitality / Golf Event planning experience with demonstrated execution of events.
• Knowledge of computer software to include; Experience with applicable property management system is a plus.
• General computer proficiency required.
• Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Nice To Haves

• Private club experience preferred.

Responsibilities

• Entertain clients on site during the sourcing (site visit) stage of proposal development.
• Collaborate with client to capture the vision and objective of their event.
• Lead direction for staffing levels of cross functional teams (both internal and external) to deliver luxury events.
• Manage, lead and mentor M&E Coordinator.
• Drive incremental revenue to the resort by promoting high margin programming; up-selling clients to exceed Food & Beverage minimums and adding incremental programming.
• Serve as on-site contact during high-profile programming.
• Partner with Corporate Sales team on pre-contracted site visits to increase capture rate of corporate events.
• Partner with client to achieve resort or property spend above contracted obligation: F&B selections, upgraded linens, event space upgrades, additional activity selections, guestroom upgrades and promotion of pre/post guest stays.
• Deliver luxury programming to increase rebooking rates.
• Attend weekly Banquet & Event Order (BEO) and Resume meeting to drive scheduling and ordering assignments throughout the resort.
• Participate in departmental coverage as scheduled.
• Develop group quotes and negotiate with 3rd party product and service providers.
• Communicate up to the minute client revisions throughout the resort or property to promote the guest experience and increase rebooking rates.
• Create "resource library" for 3rd party vendors -- driving commissionable revenue to Riverbend or Kohler Hospitality.
• Conduct Post Conference Meetings with client and internal sales team -- providing profitability analysis on programming to internal teams.
• Participate in Manager On Duty Program – Morning, Evening & Weekend Coverage.
• Provide monthly banquet forecast to accounting and banquet/catering teams.
• Post audit program profitability via Master Bill actual spend in comparison to Contracted Obligation.
• Generate proposals/contracts for one day events.
• Deliver banquet events orders prior to group arrival.
• Deliver group resumes prior to group arrival
• Submit group rooming list prior to group arrival
• Follow up on all accounts receivable billing concerns.

Benefits

• We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period.
• The salary range for this position is $60,700 - $91,100.
• The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.
• We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation.
• With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager