MedTech Field Service Engineer - Western
About The Position
Our MedTech Field Service Engineer experiences a unique opportunity employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating and performing services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry! Please Note: This is a 100% travel position. Local, Regional and National travel required.
Requirements
- Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (3-5 years field experience)
- Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
- Professional business acumen and effective communication skills required.
- Self-motivated individual who can work independently or collaboratively within a team, required.
- Strong time management and organizational skills to ensure on-time completion of project assignments.
- An active and unrestricted driver license, and a personal vehicle for local work-related assignments.
- Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
- Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required or willing to obtain if offered role.
- Full-time commitment with travel flexibility.
- Assignment-based schedule with 40+ hour commitment per week.
- Driving is considered a business requirement for this role.
- Candidates must possess a valid driver’s license and will be subject to a review of their driving record prior to hire.
- Personal vehicle required for job-related assignments up to 3 hours from home.
- Located within 1 hour of a major airport.
- Travel, and your time traveling is paid.
- Due to the nature of this role, it is not eligible for Visa sponsorship.
Nice To Haves
- Background in biomedical, networking, military, or field-based technician roles
- Experience working in a technical role within a healthcare environment.
- Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.
- IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
Responsibilities
- Provide ongoing communication and customer support to on-site hospital staff.
- Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
- Conduct routine checks and records data from product tests after installation and configuration.
- Document and submit daily data while maintaining high standards of product support quality documentation.
- Full-time commitment requires travel locally, regionally, and nationally.
- Assignment-based schedule with 40 hour commitment per week and overtime as needed.
- Travel nationally to support customer needs.
Benefits
- This position is eligible for our Medical Benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
