MedTech Field Service Engineer - Eastern
About The Position
Our MedTech Field Service Engineer experiences a unique opportunity employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating and performing services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry! Please Note: This is a 100% travel position. Local, Regional and National travel required. What you will be doing in the role: Provide ongoing communication and customer support to on-site hospital staff. Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products. Conduct routine checks and records data from product tests after installation and configuration. Document and submit daily data while maintaining high standards of product support quality documentation. Full-time commitment requires travel locally, regionally, and nationally. Assignment-based schedule with 40 hour commitment per week and overtime as needed. You will have an opportunity to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry.
Requirements
- Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (3-5 years field experience)
- Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
- Professional business acumen and effective communication skills required.
- Self-motivated individual who can work independently or collaboratively within a team, required.
- Strong time management and organizational skills to ensure on-time completion of project assignments.
- An active and unrestricted driver license, and a personal vehicle for local work-related assignments.
- Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
- Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required or willing to obtain if offered role.
- Full-time commitment with travel flexibility.
- Assignment-based schedule with 40+ hour commitment per week.
- Travel nationally to support customer needs.
- Located within 1 hour of a major airport.
Nice To Haves
- Background in biomedical, networking, military, or field-based technician roles
- Experience working in a technical role within a healthcare environment.
- Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.
- IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
Responsibilities
- Provide ongoing communication and customer support to on-site hospital staff.
- Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
- Conduct routine checks and records data from product tests after installation and configuration.
- Document and submit daily data while maintaining high standards of product support quality documentation.
- Full-time commitment requires travel locally, regionally, and nationally.
- Assignment-based schedule with 40 hour commitment per week and overtime as needed.
Benefits
- This position is eligible for our Medical Benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
