MedTech Credentialing and Scheduling Coordinator

IQVIA • Carlsbad, CA

7d • $25 - $30 • Remote

About The Position

This role focuses on vendor credentialing and scheduling coordination for medical device programs and recall activities. The individual will ensure vendors meet compliance requirements, maintain accurate credentialing records, and coordinate schedules for field representatives and technical support teams. Additionally, this role supports voluntary product recalls by contacting affected customers, providing upgrades, troubleshooting, and documenting all interactions.

Requirements

• High School Diploma/GED/AA
• Customer service or related experience preferred
• Polite, professional phone demeanor required
• Attention to detail and a quality mindset for documentation required
• Ability to follow direction
• Strong technical software skills required
• Ability to work remotely from a home office; equipment provided
• Ability to work PST business hours required

Nice To Haves

• Previous healthcare experience preferred
• Prior recall experience preferred

Responsibilities

• Coordinate schedules for field technical teams and ensure timely deployment
• Manage vendor credentialing process, including verification and compliance tracking
• Conduct outbound calls to notify potentially affected facilities during recalls
• Maintain confidentiality and professionalism at all times
• Adhere to provided script and messaging protocols for recall communications
• Perform data entry and manage records in provided databases
• Ensure accurate documentation of credentialing and scheduling activities
• Provide customer and vendor feedback to corporate teams

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees