MedSpa Front Desk Receptionist
About The Position
At Ridha Plastic Surgery and MedSpa, our luxury medspa is a haven for world-class treatments that will renew you – body, mind and spirit. At our cutting-edge laser center, we provide laser hair removal, tattoo removal, acne scar therapy and many other state-of-the-art services for next level cosmetic metamorphosis.! If you are passionate in helping our patients look and feel their best with innovative, high-quality treatments- we want to hear from you! Job Overview: We are looking for a friendly, professional, and detail-oriented full-time Front Desk Receptionist to join our dynamic team. As the first point of contact for clients, you will play an integral role in providing exceptional customer service and supporting the day-to-day operations of the spa. You will greet clients, schedule appointments, manage phone calls, and assist with various administrative tasks to ensure a smooth and welcoming experience for our guests. This position is part-time working 20-25 hours a week, shifts on Monday, Tuesday & Thursday.
Requirements
- Previous experience in customer service or front desk operations, ideally in a Medspa, Plastic Surgery, Aesthetics or Dermatology.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Professional appearance and demeanor.
- Familiarity with booking software and point-of-sale systems is a plus.
- Excellent attention to detail and organizational skills.
- Knowledge of beauty or wellness services is a plus.
- Ability to maintain client confidentiality and adhere to HIPAA regulations.
Nice To Haves
- Familiarity with booking software and point-of-sale systems is a plus.
- Knowledge of beauty or wellness services is a plus.
Responsibilities
- Greet clients upon arrival, check in, and ensure they feel comfortable and welcome. Provide them with any necessary forms or information about their upcoming treatments.
- Answer phone calls, emails, and online inquiries, assist clients in booking appointments, and handle rescheduling or cancellations as needed.
- Manage client intake forms, update databases, and maintain organized records of client information and appointment history.
- Process payments, handle cash transactions, and ensure accurate billing for services and products.
- Assist clients with inquiries about retail products and promote special offers or packages to enhance their experience.
- Ensure the front desk and waiting area are clean, tidy, and stocked with necessary supplies.
- Work closely with medical professionals to ensure clients receive the best service. Communicate treatment updates and client needs to the appropriate team members.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
