Medication Assistance Program Pharmacy Technician II

IU Health • Plainfield, IN

16h

About The Position

The Medication Assistance Program Technician supports patients in accessing affordable medications by coordinating financial assistance programs, managing applications, and ensuring compliance with program requirements. This role works closely with pharmacists, providers, and patients to reduce medication cost barriers and improve adherence.

Requirements

• 2+ years relevant experience preferred.
• Requires the absence of criminal history related to the ability to work with drugs.
• Requires strong mathematical calculation skills.
• Requires working knowledge and skills as a pharmacy technician in assigned areas and ability to work within established procedures under moderate supervision.
• Requires effective written and verbal communication skills.
• Requires effective customer service skills.
• Requires intermediate proficiency typing and using Microsoft Office applications. High School Diploma or GED required.
• Requires Indiana Pharmacy Technician License OR intern/extern license if enrolled in accredited college of pharmacy.
• Pharmacy Technician National Certification required unless enrolled in accredited college of pharmacy.

Responsibilities

• Assists patients in enrolling in manufacturer-sponsored patient assistance programs, copay cards, and other financial aid resources.
• Verifies eligibility criteria for assistance programs and maintains accurate documentation.
• Completes and submits patient assistance applications on behalf of patients.
• Tracks application status and follows up with manufacturers, insurers, and patients as needed.
• Educates patients on available financial assistance options and guides them through the process.
• Responds to patient inquiries regarding medication costs and program requirements.
• Works with pharmacists, prescribers, and insurance specialists to ensure timely medication access.
• Documents all interactions and program activities in the pharmacy system or designated software.
• Under pharmacist supervision, supports the pharmacy department in one or more of the following areas: inventory, preparation, distribution, compounding, processing of medications and supplies, specialty medications, and medication histories. Assists with all functions required for medication processing including answering telephones, taking refill orders, entering orders into system, preparing the medication for pharmacist check, preparing medications for disbursement/shipment/delivery. Key job duties may consist of handling supplies, stocking prepackaged items, maintaining inventory, delivering supplies, maintaining records, distributing supplies. May assist in bulk compounding and preparation of I.V. solutions. Works with pharmacy staff to minimize the potential for medication errors. Exercises sound judgement, anticipates potential issues and challenges in common situations and applies standard policies and procedures to determine solutions or escalation.

Benefits

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED