Medication Adherence and Access Technician

Legacy Community Health•Houston, TX

1d•Onsite

About The Position

Are you ready to be part of something bigger than yourself? As a Pharmacy Technician focused on Medication Adherence & Access, you will have the opportunity to make a real impact in the lives of our patients. Your role is vital in ensuring that our community has the medications they need to lead healthy and fulfilling lives. You will work hand-in-hand with a dedicated team of healthcare professionals, creating a supportive environment where every day is an opportunity to make a difference. Role Highlights: Be the champion of medication access by managing renewals and prior authorizations seamlessly. Work Environment: Thrive in a collaborative and encouraging team atmosphere. Impact & Growth: Engage in community health projects and explore pathways for personal and professional advancement. Team Collaboration: Serve as the essential link connecting patients, providers, and pharmacies. Mission-Driven: Join us in our mission to enhance healthcare accessibility for everyone.

Requirements

High School Diploma or equivalent required.
Certification as a Pharmacy Technician, or LVN.
Must maintain BLS/CPR.
Minimum 5 years experience as a certified pharmacy technician, or LVN.
Demonstrates written and verbal communication skills, courteous and clear.
Demonstrates excellent customer service skills.
Understanding of medication prescriptive process.
Computer software knowledge.
Proficiency in navigating electronic medical records.

Nice To Haves

Spanish speaking preferred.

Responsibilities

Be the go-to liaison between Legacy clients and providers/pharmacies, ensuring smooth communication.
Quickly address and respond to all incoming prescription renewal requests within 48 hours.
Recognize prescription requests that fall outside guidelines and seek necessary assistance.
Understand the provider's plan for appropriate patient follow-up and ensure its execution.
Facilitate patients' access to prescriptions by scheduling appointments and providing timely refills.
Document medication non-adherence in EMR for patients with frequent incidents of RTS for chronic medications.
Monitor and respond efficiently to incoming requests for prior authorization.
Document the prior authorization process diligently and update the status regularly.
Stay informed about Pharma's Patient Assistance Programs to support patients.
Maintain accurate and thorough documentation for all related work in Legacy's EMR and Pharmacy system.