Medicare Call Center Sales Representative Licensed

Geisinger • Pittston, PA

5d • Onsite

About The Position

Responsible for building membership in Geisinger Gold Health Plan through effective phone sales efforts. Assist in managing call flow by adhering to the standard process of updating and/or creating prospect records. Schedule home and group visits, and order literature. Utilize Pennsylvania State Licensure to assist prospects in comparing programs, and to achieve membership growth. Acts as liaison between other the Health Plan departments, clients, prospects and brokers to fulfill sales and service objectives.

Requirements

• High School Diploma or Equivalent (GED)- (Required)
• Minimum of 2 years-Sales (Required)
• Certification(s) and License(s)
• Communication
• Critical Thinking
• Organizing
• Working Independently

Responsibilities

• Increases membership through effective sales.
• Answers incoming calls.
• Provides specific plan information, answers questions and provides direction to prospects and clients.
• Schedules home and group visits.
• Orders literature as required.
• Ensures departmental and CMS compliance by following policies and procedures.
• Utilizes scripts as required to ensure consistent call handling.
• Participates in outbound initiatives when required.
• Participates in retention campaigns when required.
• Handles walk in prospects.
• Meets or exceed predetermined membership and enrollment goals and appointment setting goals.
• Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

Benefits

• healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners
• an atmosphere of collaboration, cooperation and collegiality

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees