Medicare Benefit Consultant

Curana Health•Nashville, TN

About The Position

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary Curana Health seeks an outgoing and driven individual with sales experience to join our expanding Medicare Advantage sales team. The Medicare Benefit Consultant (MBC) is a field-based position responsible for enrolling Medicare beneficiaries, residing in senior living facilities into the Special Needs Plan(s) (ISNP/IESNP/MAPD). Sales and enrollment activities will be performed from your home office or onsite at senior living facilities. The Medicare Benefit Consultant role reports to the Regional Sales Director.

Requirements

Minimum requirement Associate Degree or 3-5 years relevant work experience
This individual must be able to prioritize objectives in an everchanging and fast-paced environment and demonstrate advanced knowledge of the current Medicare industry and trends
Additionally, this individual should have a proactive servicing approach, superior organization skills, a strong sense of urgency in responding to client matters on time, and advanced problem-solving skills
3+ years of sales or customer service experience analyzing and identifying customer needs
Sales experience in a B2C or B2B setting or experience working in a senior living community
Appropriate state insurance licensure within 30 days of hire date or the ability to obtain
Ability to maintain licensure and product certification based on policies and procedures
Maintain a state driver’s license and access to reliable transportation
Effective verbal and written communication skills are required
Demonstrated ability at public speaking required
Demonstrated ability to initiate and place cold calls to prospects is required
Working knowledge of computers
Ability to lift 25 pounds of collateral material required
Demonstrated experience meeting or exceeding sales goals
Demonstrated account management skills (including planning, documentation, and measurement)
Ability to travel 90% throughout the designated local territory

Nice To Haves

Bachelor’s Degree preferred.
Experience in business development, account management, hospice, medical sales, social work, senior living community admissions, case management, or senior guardians preferred.

Responsibilities

You must provide verification you hold the appropriate state health licenses at point of offer extension, and upon hire you successfully complete our Sales Agent New Hire training class. If not currently licensed but have the other required skills, we will consider candidates on a case-by-case basis. However, upon hire, candidate would be required to obtain the appropriate state health license within the first 30 days of hire, which includes passing the state license exam and AHIP. Your licensed and appointment will be captive through Curana Health
The Medicare Benefit Consultant is responsible for enrolling Medicare members through telephonic and in-person sales appointments
Must demonstrate the ability to create and maintain effective business relationships with agencies and organizations focused on the Medicare population in assigned territory
Will be responsible for prospecting, sales, servicing, retention, and penetration within assigned territory
The Medicare Benefit Consultant must have the ability to work independently daily and effectively manage their time and territory to ensure that all sales and service standards are maintained
Become proficient in all plans and products in the assigned book of business
Conduct Plan training sessions with partner staff to drive sales efforts
Utilize traditional sales strategies to uncover needs and introduce features and benefits of the plan
Generate enrollments consistent with targets established for the territory
Document all activity to ensure compliance with Medicare Marketing Guidelines
Provide an excellent customer experience through all phases of the enrollment
Resolve customer service inquiries which could include: Benefit and Eligibility information
Possess strong verbal communication skills including the ability to overcome objections
Goal-oriented with a focus on achieving sales objectives
Competitive personality and self-motivation