Medical Support Technician

Housing Works • New York, NY

46d • $24 - $27

About The Position

The Medical Support Technician plays a major role in the process of completing and address prescriptions prior authorization requests received via telephone, electronically and fax.

Requirements

• High School Diploma or GED.
• Graduate of an accredited Pharmacy program.
• Certification as a Pharmacy Technician from one of the following certification boards: Pharmacy Technician Certification Board; National Commission for Certifying Agencies (NCAA); Institute for the Certification of Pharmacy Technicians (ICPT)
• Clerical and basic computer skills required.
• Ability to lift up to 20 lbs and able to stand for long periods of time.
• Fluency in written and spoken English.

Responsibilities

• Assist healthcare providers and patients in obtaining prescription requiring prior authorization.
• Process prior authorizations for specific medications and follow-up and relay the necessary information to both pharmacy and the patient.
• Call in medication renewal authorizations as ordered by the medical providers and document the appropriate information in the patient’s medical record.
• Serve as a liaison between the patients, pharmacy, and medical providers.
• Initiates, implements, and inform patients of prior authorizations needs regarding medication coverage.
• Maintain HIPAA compliance standards.
• Other duties as directed by supervisor.

Benefits

• We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED