Medical Support Assistant (Advanced)

Department of Veterans Affairs-posted 3 months ago
Part-time
Remote • Georgetown, DE
5,001-10,000 employees
Administration of Human Resource Programs
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The purpose of this position is to serve as a Medical Support Assistant (Advanced), for patient clinical support in the Wilmington VA Medical Center. Duties may be performed in either of the following service areas: Community Care Service and Health Administration Service, as well as any of our Community Based Outpatient Care (CBOC) Clinics.

  • Typing, filing, data entry, scheduling appointments and tests, ensuring transfer of medical records from and to the VAMC and other facilities.
  • Ordering office supplies and necessary forms, scheduling patients' appointments and/or consults.
  • Tracking patients' appointment status in the community and maintaining spreadsheets to validate data tracking.
  • Making follow-up (post-care) calls on a daily basis.
  • Researching and maintaining an updated database of community medical services to assist Veterans with locating medical care in the community.
  • Supports clinics regarding clinic profile management.
  • Collects and updates insurance information from Veterans, family members and other eligible patients.
  • Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
  • Competitive salary and regular salary increases
  • Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
  • Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
  • Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
  • Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
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