Medical Support Assistant (Advanced)
About The Position
The Advanced Medical Support Assistant (AMSA) serves as a Medical Support for Health Administration Services and has the ability to fully perform the duties/functions related to all aspects of the full performance Health Administration Advanced Medical Support Assistant, GS-0679-06 position in Atlanta under the Health Administration Service Line. The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Recommends changes to existing clinic procedures based on current administrative guidelines. Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics, and makes adjustments as necessary.
Responsibilities
- Scheduling, canceling, re-scheduling patient's appointments and/or consults
- Entering no-show information
- Preparing for clinic visits
- Ensuring encounter forms are completed
- Monitoring both inpatient and outpatient appointments for areas of responsibility
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What This Job Offers
Job Type
Full-time
Industry
Administration of Human Resource Programs
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
