Medical Supplies Customer Service

CommonSpirit Health • Omaha, NE

1d

About The Position

As our Billing Rep, you will help our patients and providers streamline the billing and insurance process so they can focus on patient care and financial well-being. Every day you will review and process patient accounts, insurance claims, and payment postings. You will be expected to ensure accurate and timely billing, follow up on denied claims, and maintain patient confidentiality. To be successful in this role, you must have strong attention to detail, knowledge of medical billing and coding, and experience with healthcare insurance.

Requirements

• High School GED General Studies and A minimum of two years medical supplies and/or billing experience, upon hire or High School Graduate General Studies and A minimum of two years medical supplies and/or billing experience, upon hire

Responsibilities

• Communicate and discuss medical supplies/equipment needs with patients.
• Answer any medical billing questions for patients.
• Research insurance eligibility and coverage/benefits on patients and complete any necessary paperwork and/or submit clinical notes in a timely manner to ensure approval of claims.
• Maneuver billing software to make updates to patient, insurance and inventory records.
• Keep adequate records while adhering to HIPAA guidelines and regulations.
• Professionally communicate with other members of CHI team as well as with internal and external providers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees