Medical Staff Coordinator

TX-HHSC-DSHS-DFPS • Harlingen, TX

1d • Onsite

About The Position

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

The Program Specialist II- Medical Staff Coordinator performs complex (journey-level) administrative, consultative, and technical support for the combined offices of Quality Management, the Medical Director and Superintendent.  Work involves coordinating the initial application process, reappointment process, and delineating of clinical privileges for all members of the medical staff. Plans, directs, organizes, and monitors flow of work within the medical staff department. Assists as the subject matter expert in medical services contracts and the site Graduate Medical Educator.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Requirements

• Knowledge of general office practices and procedures.
• Ability to exercise independent judgment in prioritizing duties, projects, and other assignments.
• Ability to be flexible in solving problems arising on a daily basis and manages multiple projects.
• Ability to demonstrate proficiency with data processing programs and works independently on difficult and complex administrative tasks.
• Ability to deal with the public in a pleasant but effective manner and maintain effective working relationships with other employees and departments within the hospital as well as outside agencies.
• Ability to maintain discretion working with confidential materials.
• Proficient with applications Microsoft Word and Excel.
• One year of experience working in a medical support environment.

Nice To Haves

• Certified Provider Credentialing Specialist (CPCS) or Certified Professional in Medical Services Management (CPMSM) certification
• Working toward achieving Certified Provider Credentialing Specialist (CPCS) and/or Certified Professional in Medical Services Management (CPMSM) certification and successfully pass either CPCS or CPMSM examination(s) within 2 years.

Responsibilities

• Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• Responsible for planning, directing, organizing, and monitoring flow of work in medical staff coordinator's office including recruiting of physicians.
• Provides high-level administrative support for projects, committees, and reports: Coordinates several projects on behalf of the Quality Management Director and Assistant Superintendent including but not limited to committee minutes and agenda, facility Dangerousness Review Boards, resident and student data collection and reporting, and contract support. Collects information for external inquiries, performs research, and assists in the development of projects or documents. Prepares routine and complex reports, studies, forms, and correspondence. Prepares and maintains supporting information in Excel, Word, PowerPoint, and SharePoint.
• Conducts quarterly tracers on SH units to evaluate care standards. Oversees tracer data collection, inputting it into the database, and generating reports for the Provision of Care team. Attends meetings ensuring alignment with performance improvement goals, and that tracer results contribute to overall quality improvement efforts.
• Assists as a Subject Matter Expert in the development, evaluations, and renewal of medical services contracts. Responsible for preparing reports to be presented to the Governing Body regarding medical staff membership and privileges. Collect and maintain all records as defined in the DSHS Record Retention Schedule as Credentialing and Privileging Records for the medical staff. Maintains and updates the Medical Staff Bylaws as required.  Manages provider completion of Ongoing Professional Practice Evaluation (OPPE) and annual evaluations.
• Serves as the site Graduate Medical Education (GME) coordinator for affiliated medical school, residency, and fellowship programs.  Collaborates closely with program directors, faculty members, and RGSC leadership staff to ensure that these rotations align with curriculum requirements and meet the educational needs of trainees. Coordinating scheduling logistics, managing resources, and providing support to enhance the learning experience for participants in the GME programs.
• Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
• Responsible for coordinating all assigned TJC and other required committee meetings to include, but not limited to Medical Executive, P&T, and Provision of Care committees. Must provide committee members with direction, instruction, and ensure that all required standards and guidelines are carried out.   Serves as the Quality Advisor to the Chairperson and Scribe for MEC, P&T, and MH Provision of Care Committees.  As a Quality Advisor, will be responsible to assist in the coordination and follow through of all agenda items, and plans of correction on issues requiring referral to other Committees and/or Staff until closure.   Will also ensure that all reports and/or handouts to be presented to the Committee Members are available 24 hours prior to the scheduled meeting.  
• Conducting quarterly tracers on MH units.
• Collecting tracer data from reviewers.
• Inputting data into the Tracer database.
• Printing reports and sharing them with the Provision of Care team members.
• Attending all meetings to ensure that the Tracer process results in performance improvement.
• Ensuring that the results of Tracer PI activities are appropriately reported through the quality structure. 
• Provides direction and assistance in the preparation, revision and maintenance of medical staff bylaws, rules and regulations as required to meet the medical staff functions and responsiblities to meet compliance with TJC and HHSC expectations. Provides training on Continuous Quality Improvement, National Performance Goals, and Manual Mania to new RGSC employees monthly, or as needed.   Will review all trainings annually to ensure the training program and all materials required are current and applicable to RGSC
• Coordinates the initial application process, reappointment process and delineation of clinical privileges for all members of the medical staff. Verifies and keeps current documentation of license, DPS, Drug Enforcement Administration (DEA), and queries the National Practitioner Data Bank, and Office of Inspector General for sanctions as required. Maintains individual practitioner credential files for all medical staff members with current appointments, reappointments, and privileges. Maintains individual practitioner medical peer review files for all medical staff members. Coordinates and assigns all chart audits to physicians. Tracks audits and all pending issues.

Benefits

• Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed