Medical Social Worker

Los Angeles LGBT Center•Los Angeles, CA

About The Position

Under the direct supervision of the Manager of Integrated Care, the Medical Social Worker (MSW) will be responsible for providing psychosocial care management services and the development of resources for case management clients. The primary focus of the MSW is to develop, implement, track, and supervise components of the psychosocial care plan. The MSW will work with the Integrated Clinic Program team to provide a multidisciplinary integrated approach to care and wellness.

Requirements

Minimum 1 year experience, 3 years preferred, providing direct psychosocial client services
A Master’s degree in Social Work, Counseling, Psychology, and/or Marriage and Family Counseling required
Demonstrates knowledge of effects of psychosocial needs, trauma history, and cognitive/behavioral/motivational functioning on health-related behavior and exhibits ability to intervene appropriately and effectively
Must have a car, valid CA driver’s license, and proof of auto insurance
Understanding of the global effect of HIV/AIDS on the person, their family members, and significant others
Excellent verbal and written communication skills, including strong organizational, detail, and interpersonal skills
Excellent Computer skills and knowledge of Microsoft Office, word processing, Electronic Health Records, and other software systems
Ability to be self-motivated and dedicated to initiating and completing complex tasks
Ability to handle multiple tasks, be detailed oriented, and maintain strict confidentiality of medical information
Able to work well independently with minimum supervision
Knowledge of or experience working with the LGBTQ community and familiarity with issues of relevance to LGBTQ people
A passion for the Center’s work and its mission to make the world a better place for LGBTQ people
Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment

Nice To Haves

Bilingual (English/Spanish) skills a plus

Responsibilities

Serve as part of a multidisciplinary care team to provide case management and patient care services
Provide brief mental health interventions for chronic diseases including motivational interviewing, crisis assessment and intervention, suicide risk assessment and intervention
Utilize training and experience to conduct comprehensive psychosocial assessments including history of trauma, attachment styles, substance abuse, cognitive functioning, and activities of daily living
Oversee all psychosocial aspects of clients’ treatment in Integrated Clinic Program
Meet clients in the field to support and provide needed social services and address social determinates of health
Provide appropriate information on benefits, social services, and referrals while serving as an advocate
Provide consultation utilizing mental health expertise on multi-disciplinary ICP treatment teams
Autonomously develop comprehensive care plans for clients and utilize training in motivational and behavioral intervention to provide support and guidance in the implementation of care plans which may include health-related behavior, housing, benefits, transportation, food/groceries, and other social services as needed
Independently identify patient needs, strengths, and readiness to change
Streamline care coordination to improve patients’ access to services including medical, mental health, and substance abuse programs
Promote linkage to and retention in medical, mental health, and substance abuse treatment
Identify and address barriers to treatment adherence and risk reduction to help improve health outcomes
Conduct follow-up activities to ensure clients receive appropriate support for referred services and ongoing needs
Act as liaison between clients and LA LGBT Center services/programs, and other community agencies/programs
Coordinate necessary documents for public and private assistance programs
Oversee the transportation needs for ICP clients within the ICP program
Provide referral and linkage to partner services, e.g., domestic violence, medical services, HIV testing
Make appropriate referrals to ancillary team members, i.e., Housing Case Management Staff, Nutritionist, Pharmacist, etc.
Present clients in weekly case conferences
Consult with staff on service coordination and service plans for clients referred to ICP program
Maintain complete and accurate files documenting all care and services provided in the client’s health record and all other required documentation methods
Interact in a professional manner with health services staff and patients
Exercise appropriate judgment and decision-making skills
Use standard office machinery including personal computers and printers in performance of duties
Assist in data auditing tasks, prepare reports as required, and submit in a timely manner
Participate in staff meetings, agency meetings, planning meetings, and other meetings as needed
Comply with requirements of OSHA, HIPAA, and other applicable regulations
Other duties as assigned