Medical Social Services Advocate (MSW or BSW) | Case Management - Discharge Planner | PRN

Logan Health•Kalispell, MT

20d

About The Position

Step Into a Role That Makes Care Transitions Smoother and Smarter! Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Logan Health Medical Center has an opportunity for an MSW or BSW to join our team as a Medical Social Services Advocate! What you'll be doing: This position is part of our Case Management team and will play a vital role in discharge planning for our patients. Provide emotional support and resources to patients and their families Facilitate Care Coordination and Discharge Planning: Oversee the transition of care from inpatient to outpatient settings, ensuring seamless coordination of services for optimal patient outcomes. Interdisciplinary Team Collaboration: Actively participate in interdisciplinary team meetings to develop and implement effective discharge plans, fostering communication and collaboration across care teams.

Requirements

Master’s Degree or Bachelor's Degree in Social Work, or related Social Service Field required.
Current CPR per assigned area(s) may be required.
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.

Nice To Haves

Experience in a medical or hospital setting, or discharge planning, preferred.

Responsibilities

Addresses identified support and social needs of patients including, but not limited to: trauma, palliative care, comfort care/end of life patients, patients with substance use disorder, patients with complex social situations, patients with active psychiatric and/or behavioral concerns, situations with Guardianship and other legal issues impacting health and recovery
Supports patients and families in making difficult decisions related to hospital stay and discharge.
Exhibits attentiveness of risk for readmission and works with the interdisciplinary team across the healthcare continuum to address social determinants of health that may impact the discharge planning process.
Keeps the patient and identified support person(s) engaged in all aspects of planning.
Partners with appropriate stakeholders across the healthcare continuum to identify social barriers to discharge
Acts as an expert regarding community resources, healthcare needs impacting discharge plan and social barriers to discharge
Remains mindful of registration status and payer requirements as they relate to discharge options in order to fully support patients and families in making informed healthcare decisions.
Explores and communicates solutions and recommendations to social barriers impacting healthcare with appropriate stakeholders
Seeks input from the multidisciplinary team and remains aware of the discharge plan.
Completes thorough and accurate documentation in the patient’s medical record.
Performs as an active member of the healthcare team making early referrals and communicating thoroughly with post-acute partners, family members, and patients
Operates from a person-in-environment framework and strength-based perspective
Exhibits strong, professional communication skills and ensures available community connections are made prior to discharge.
Exhibits knowledge and skills necessary to provide for the physical, psychological, and cultural needs of the patient.
Advocates for clients' rights to self-determination, confidentiality, and access to supportive services and resources, and appropriate inclusion in informed decision-making that affects health and well-being.
Annually completes one (1) organization-wide teaching event or one (1) department-wide training session specific to Social Work.
In collaboration with leadership, identifies and assumes responsibility of one (1) existing or needed Case Management policy that is specific to Social Work, to review and update annually.
Consistently reflects ownership and professionalism towards Care Coordination.
Identifies areas in need of improvement and serves an active role in developing solutions.
Exhibits the Organization’s Core Values to both internal and external customers.
Responds to, and provides direction in, a changing workload in a positive and professional manner.