Medical Secretary - FT, Union Role

Yale New Haven Health • New Haven, CT

2d

About The Position

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Performs a variety of medical secretarial duties in cardiac rehabilitation and ambulatory medical office. Responsible for managing various task related to the administrative aspects and patient care in ambulatory office. Assist with the administrative management of care for patients which may include scheduling patient appointments and procedures, registration of patients, filing, insurance verification for testing and cardiac rehabilitation. Completes end of day reports which includes collecting co-pays. Utilizes strong verbal and written communication skills during telephone contact as well as face to face communications with patients and staff. Updates electronic medical record includes scanning of records.

EEO/AA/Disability/Veteran

Requirements

• HS diploma or GED Employees employed by YNHH effective 9/12/2012 as a result of the acquisition of the Hospital of St Raphael may meet educational requirements with the applicable combination of education and experience and demonstration of current competences.
• Experience- prior work experience in ambulatory office in medical secretary role, cardiology experience preferred.
• Proficient computer skills including Microsoft and Epic.
• Experience working with insurance providers, verifying coverage and knowledge of authorization/precertification procedures.
• Working knowledge of CPT codes and ICD 10.
• Front desk skills including handling high volume telephone calls and correspondence, patient registration, scheduling appointments/ testing, utilizing work ques and updating EMR.

Nice To Haves

• Bilingual preferred
• Special skills- excellent oral and written communication skills, ability to prioritize task to enhance work flow. Knowledge of billing codes and experience working with insurance companies. Ability to interact as part of a multidisciplinary team as well as working independently.

Responsibilities

• Types a variety of correspondence including, but not limited to reports, insurance verification, patient correspondence, requisitions, minutes and other information from written drafts or dictation. Assists with data management.
• Answers the telephone and relays routine information. Schedules appointments, meetings or conferences
• Maintains patient charts and department logs.
• Maintains inventory of office supplies and equipment.
• Functions well within department. Develops professional work relationships and attitude.
• Assists with orientation and mentoring of staff. Functions as a role model and assists in maintaining a professional work environment.
• Registers and interviews patients to obtain insurance and general information.
• Maintains oversight and data entry related to billing process.
• Assists with and maintains workflow efficiencies within Cardiac Rehabilitation Program and ambulatory clinic.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED