Medical Scheduler, Medical Center North East, PRN

UofL HealthLouisville, KY
1dOnsite

About The Position

The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages. UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. Please login into Workday and search for Job Hub.

Responsibilities

  • Schedules follow up/return visits to our office for patients
  • Obtains appropriate pre-certification and pre-authorizations, as needed
  • Schedules medical tests and procedures for patients
  • Discusses patient instructions for procedures with patient so patient has clear understanding of what is expected
  • Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions
  • Uses Epic, Centricity Business, online paging systems and retrieves information from other hospital systems
  • Maintains compliance with all company policies, procedures and standards of conduct
  • Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
  • Performs other duties as assigned
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