Medical Scheduler

TEKsystems • Baltimore, MD

13d • $17 - $17 • Onsite

About The Position

Scheduler role which includes patient scheduling, transferring calls, and emergency overhead paging. They will be monitoring rooms and when someone rings the bell they answer to see what the patient needs. At other locations they will be answering and transferring calls to different depts. They will also be required to follow-up on all calls and ensure things get done for the patient. HIGH VOLUME OF CALLS, need to be prepared for that.

Requirements

• Any medical scheduling experience, call center, receptionist, or any experience with high volume calls setting would be preferred!
• Must be able to type 30 WPM or more
• DO NOT need healthcare, open to anyone with strong call center/phone exp/recept/switchboard/tel operator
• Must have excellent phone skills and computer skills
• Must have excellent customer service

Nice To Haves

• If they have healthcare scheduling in any fashion it would be a PLUS

Responsibilities

• patient scheduling
• transferring calls
• emergency overhead paging
• monitoring rooms
• answering patient needs
• follow-up on all calls

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees