Medical Records Technician - Inpatient - Indio - Behavioral Health 322

Telecare•Chiriaco Summit, CA

5d•Onsite

About The Position

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations, and have over 122 programs and over 3,680 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery. Telecare is proud to have been recognized By The Bay Area Business Times as the 13th Best Place To Work In the Bay Area for 2019! As part of the Telecare Family, The Riverside County Psychiatric Health Facility (PHF) is a 16-bed locked acute inpatient program for adults, 18+ years old, diagnosed with a serious mental illness, and are experiencing an acute mental health emergency. Admission is voluntary or involuntary (5150). The average stay is 5 -7 days. Employment Status: Full-Time Shift: AM 8:30AM-5:00PM Days: Monday - Friday POSITION SUMMARY The Medical Records Technician is responsible for the maintenance, storage and processing of all medical records and EHR data. This involves performing a variety of clerical and technical duties associated with the management and oversight of a program's medical records including, but not limited to: assembling, analysis, release of information, data processing, collection, reconciliation and preparation of reports in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of a mental health care system. Must be able to work independently and have the ability to interact and communicate both verbally and in writing with clients, family members, the public and physicians and staff.

Requirements

One (1) year of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND
Credentialed as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA), through American Health Information Association (AHIMA) OR
Two (2) years of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND
Completion of an approved Health Information/Medical Record Certificate Program OR
Three (3) years of EHR or management of a paper medical record systems experience in a outpatients or community based healthcare program environment.
Working knowledge of managing a hybrid medical record system
Knowledge of local, state and federal regulations, survey process, accreditation standards, and psychiatric requirements.
Knowledge and application of appropriate coding systems; ICD-10 CM, DSMV
Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information.
Proficiency in Microsoft Office 365
Sensitivity to multi-cultural populations and issues.
Ability to communicate effectively with staff and County representatives
Ability to read, write and speak English is crucial, as is the willingness to work with mentally impaired adults.
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Able to type 50 WPM
Possess basic computer skills
Have knowledge of general office duties
Have excellent communication skills

Nice To Haves

EHR System experience, Caminar, Avatar, Anasazi (desired)

Responsibilities

Assists in the development of and compliance with the policies and procedures to ensure that medical records are complete and processed according to governmental regulations and standard professional and medical record keeping practices
Monitors and tracks compliance with legal documents and correspondence with conservators/guardians
Prepares and processes the clinical records of members served who are admitted/discharged in the Program
Audits clinical records for completeness and adherence to standards
Ensures that data is collected accurately and on time
Ensures that clinical staff understands the significance of inputting key data elements
Verifies accuracy of EHR data
Ensures that members served demographic and episodic information is documented within specified timeframes
Interfaces with Program and County staff and confirms accuracy of all system data and ensures procedures are completed per established requirements
Generates reports to confirm accuracy of data and makes corrections per Program and County requirements Participates in required system trainings and meetings to stay up-to-date on current system changes Participates as a team member and provides input via reporting observations, concerns and asks appropriate questions.
Works cooperatively with Managers and Program Administrators
Demonstrates good judgment, decision making, and initiative while performing daily tasks.
Demonstrates knowledge and proper use of equipment and supplies within budgetary parameters.
Reports concerns about issues at programs to the Vice President, Human Resources.
Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale
Continually focuses on assigned tasks
Seeks and implements improvements as necessary
Understands and demonstrates the safety program in all activities
Demonstrates a knowledge of Telecare's customers including clients/residents, families and governmental agencies in all interactions and conduct.
Acts in a professional manner, always demonstrating respect for and understanding of the community when representing Telecare in the community.
Completes and follows through with tasks and assignments, meeting expected deadlines.
Understands and demonstrates knowledge of all policies associated with attendance
Attends all assigned in-service education classes
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.