Medical Records Health Information Support Assistant
About The Position
Medical Records Health Information Support Assistant Join Loyola Strong. Be part of something greater. Loyola Medicine, a nationally recognized academic health system and member of Trinity Health, is seeking a Health Information Management (HIM) Support Assistant to join our collaborative and mission-driven team. Summary: An entry level, in person position. The role involves walking the hospital floors to collect medical charts daily. Once the files have been collected, the medical records are uploaded into the electronic system. Any corrections, missing documentation or questions must be resolved by reaching out to the medical staff to clarify. What you’ll do: Perform a variety of HIM functions, including identity management, record retrieval, data integrity, and quality audits Serve as a liaison for offsite vendors, external auditors, and physician/provider support Manage record requests, mail distribution, and telephone coverage Identify and resolve duplicate medical records and patient identity errors Monitor documentation deficiency tracking and provider compliance Perform documentation audits in alignment with Joint Commission standards Ensure patient privacy and HIPAA compliance in all duties
Requirements
- High School Diploma required.
- 1–2 years of medical records experience (3–5 years preferred)
- Basic computer skills: Microsoft Word, Excel, Outlook
- Strong communication, organization, and confidentiality skills
Nice To Haves
- Experience with EPIC and HIM-related certifications (CCS, RHIT, RHIA)
Responsibilities
- Perform a variety of HIM functions, including identity management, record retrieval, data integrity, and quality audits
- Serve as a liaison for offsite vendors, external auditors, and physician/provider support
- Manage record requests, mail distribution, and telephone coverage
- Identify and resolve duplicate medical records and patient identity errors
- Monitor documentation deficiency tracking and provider compliance
- Perform documentation audits in alignment with Joint Commission standards
- Ensure patient privacy and HIPAA compliance in all duties
Benefits
- Benefits from day one: Medical, Dental, Vision, PTO, and more
- Tuition reimbursement & professional development support
- DailyPay – work today, get paid today
- Retirement savings with employer match
- 7 paid holidays + generous PTO
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
