Medical Records Coordinator

Mission Healthcare•San Diego, CA

20h

About The Position

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with C ompassion, A ccountability, R espect, E xcellence and S ervice (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family! Benefits for Eligible Employees Available to FT, PT and PRN: 401(k) retirement savings plan Mileage reimbursement Employee Assistance Program (EAP) Paid vacation, sick leave, and holidays Additional FT Benefits: Medical, dental, and vision insurance Flexible Spending & Health Savings Accounts Disability, life, and AD&D insurance Pet insurance Pay range (depending on experience): Schedule/Shift : Location: Responsibilities:

Requirements

Minimum of two (2) years’ experience in a Home Health or Hospice setting.
Minimum of one (1) year experience using HCHB to perform operations relating to the Home Health and Hospice Business model.
Understanding HIPAAs compliance rules and regulations.
Understanding of CMS guidelines.
Excellent verbal and written communication skills are necessary to explain complex and/or confidential information and communicate with all levels of management.
Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
Demonstrated ability to work effectively in a team.

Responsibilities

Process medical records email, fax line and phone calls.
Process Additional Documentation Request (ADR) received from CMS and Private Insurances.
Analyze and troubleshoot all issues with internal EMR systems pertaining to clinical processing of visits, documents, data, billing and other issues as needed.
Create best-practice processes for EMR systems.
Build and maintain strong relationships with office and field staff.
Conduct business in a manner that displays a high level of confidentiality, and integrity at all times.