Medical Records Coordinator

Vibrant Health KC•Kansas City, KS

14d

About The Position

A Medical Records Coordinator is responsible for appropriately and accurately verifying and processing requests for patient’s medical records to be pulled for patient care, quality review, and audits in a timely manner. The Medical Records Coordinator will manage the secure and compliant release of medical and patient information in accordance with all applicable federal, state, and institutional regulations, such as HIPAA.

Requirements

High school diploma or equivalent.
Strong knowledge of medical terminology, healthcare procedures, and legal requirements related to medical records.
Strong communication and interpersonal skills.
Familiarity with electronic health record (EHR) system.
Ability to maintain confidentiality and handle sensitive information responsibly.
Knowledge of HIPAA regulations and healthcare compliance.
Proficiency in data entry and record management.
Proficiency in personal computers and Microsoft Word, Excel, Outlook, and PowerPoint.
One year of relevant work experience, preferably in a medical setting.
Develop rapport with patients and their families, community and other healthcare professionals.
Exhibit a professional and respectful demeanor.
Work successfully independently and within a team, shifting tasks, prioritizing tasks and problem-solving daily.
Demonstrate excellent customer service, helpfulness, and a positive attitude.
Possess superior organizational skills with attention to detail and the ability to multi-task and meet deadlines.
Demonstrate the ability to recognize, understand, and appreciate the value of cultural diversity and communicate medical information in plain language.
Demonstrate social and cultural sensitivity appropriate to ethnically and economically diverse patients and staff.
Exhibit experience and working knowledge of local community resources.
Hold current driver’s license and reliable transportation.
Travel to all parts of the facility and throughout the community.

Nice To Haves

Bilingual in English and Spanish.
Health Information Management (HIM) experience.

Responsibilities

Maintaining and organizing physical medical records and electronic medical records, ensuring information is complete, accurate, and properly filed.
Responding to release of information (ROI) requests for medical records and logging all requests in the electronic health record (EHR) system.
Accurately handling and processing requests for medical information from patients, healthcare providers, insurance companies, attorneys, and other authorized parties.
Performing quality checks on medical records and release process to ensure accuracy and protecting the organization from potential disclosures of Protected Health Information (PHI).
Validating requests and authorizations for the release of medical information.
Scanning and attaching documents to the right patient in the EHR system.
Interacting with requestors and colleagues in a professional and respectful manner while maintaining a positive image of the organization.
Managing workload and staying focused for extended periods.
Following established company policies and procedures, as well as state and federal regulations, in all aspects of the role.
Adhering to HIPAA regulations.
Carrying out Vibrant Health’s mission: We provide access for all to integrated and high-quality care that fosters health beyond our walls.
Accepting and using supervision, direction and consultation to maximize available resources in the completion of work duties.
All job responsibilities will be carried out under the direction of the organization’s policies and procedures.
Additional responsibilities may be assigned as needed to maintain and improve effective functioning of the department and to advance the mission of the organization.