Medical Records Coordinator

Orchid Health•Portland, OR

1d•$21 - $23

About The Position

Medical Record Coordinators organize and maintain health information in paper files and electronic systems. In this position, you check data for accuracy, record information, and keep electronic databases up-to-date. Some of the data you manage includes patient information, medical histories, physician exams, test results, treatments, and services provided. In addition to clerical duties, you often consult with healthcare professionals to ensure accurate information. You must also follow best practices for security and patient confidentiality.

Requirements

Minimum of 1 year of previous healthcare experience working with medical records
Knowledge of health information management services (Athena knowledge is a plus)
High school graduate or equivalent
Basic computer knowledge
Ability to determine appropriate course of action in more complex situations
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
Skilled in managing multiple and simultaneous responsibilities and prioritizing the scheduling of work
Ability to complete work assignments accurately and on time
Able to communicate effectively, both orally and in writing
Capable of handling difficult situations involving patients, physicians, or others professionally
You possess genuine empathy and the desire to empower patients to reach their health goals
You have a team player attitude and show consistent professionalism
You enjoy building relationships by listening well, asking questions, and helping patients
You show compassion every day when dealing with patients
You support your team and recognize them when they go above and beyond

Responsibilities

Appropriately and accurately pulls records for patient care, quality reviews, and audits in a timely manner
Observe confidentiality and safeguard all patient-related information
Responsible for coordinating the release of medical information to insurance companies, lawyers, and state and federal agencies
Responsible for processing subpoenas and court orders at the direction of the Medical Compliance Officer
Review policies and procedures as necessary
Verify authorizations per Orchid Health policy and procedures and state and federal laws
Receive electronic Medical Records Request through our EHR system (Athena)
Keep abreast with new regulations in both federal and state laws concerning medical records/privacy/security
Maintain a good working relationship with Orchid Health team members.
Adhere to Orchid Health requirements, policies, and standards
Request outside records for all clinic sites
Work with the data team to complete quality measure chart audits

Benefits

Medical, Dental, & Vision – Orchid pays monthly premiums at 100% for team members and at least 50% for their dependents for base medical and dental plans
$1,000/year Wellness Benefit - for things that make you happy!
401(k) with a company match and financial planning and wellness resources available at no cost.
A Continuing Education / Continuing Medical Education budget for all team members
An Employee Assistance Program (EAP) that provides mental health support, financial planning, and lifestyle training opportunities, at no cost to employees
128 hours of PTO per year, annually front-loaded with tenure-based increases
40 hours of paid inclement weather and emergency closure leave, annually front-loaded
8 paid holidays, plus your birthday off!
Free care at our clinics for team members and their families
And more!