Medical Records Coordinator III

St. Paul's Senior Services•San Diego, CA

About The Position

San Diego’s St. Paul's PACE program (Program of All-Inclusive Care for the Elderly). This innovative program is for individuals 55 years or older, who are living with chronic illness, or disabilities and need coordinated medical care to continue living as independently as possible in their home and community. The healthcare teams at St. Paul’s PACE provide a hands-on approach coordinating medical, social, and home care services so individuals no longer need to manage their medical care alone. Job Summary: The Medical Records Coordinator is responsible for managing and maintaining participant medical records in compliance with PACE, CMS, HIPAA, and organizational requirements. This role supports the timely collection, organization, release, and maintenance of medical information for both prospective and active participants and serves as a supporting member of the St. Paul’s PACE Interdisciplinary Team (IDT). Key functions include requesting and releasing medical information, preparing and maintaining electronic participant records, ensuring records are complete and audit‑ready, and supporting quality assurance and compliance activities. The Medical Records Coordinator works closely with Center leadership and the IDT to promote continuity of care through accurate and timely medical record management. This position falls under the Care Coordination Department and is under the direct supervision of the Care Coordination Supervisor, while providing day‑to‑day administrative and operational support to Center Directors, Supervisors, and the Interdisciplinary Team.

Requirements

High school diploma or equivalent (required)
One year experience in a medical records or healthcare administrative role
YOU MUST BE ABLE TO CLEAR FINGERPRINTS THROUGH DOJ AND FBI IN ADDITION TO A DRUG SCREEN CLEARANCE.

Responsibilities

Request, receive, track, and release medical records for prospective and active PACE participants
Prepare, organize, and maintain participant electronic medical records within the EHR system
Scan, index, attach, and reconcile internal and external medical documentation in the EHR
Ensure medical records are complete, accurate, and maintained in accordance with PACE and CMS requirements
Manage medical record requests and release of information in compliance with HIPAA policies
File, copy, fax, and electronically distribute medical information as needed
Support quality assurance, compliance, and audit activities, including chart reviews and documentation completeness checks
Assist Center Directors and Supervisors with monitoring documentation timelines and record readiness
Communicate and collaborate with IDT members, providers, vendors, and external partners
Support onboarding of new participants through timely chart preparation and record coordination
Perform other related duties as assigned to support Care Coordination and program operations