Medical Records Associate

Habitat Health

2d•$17 - $23•Remote

About The Position

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com. Role Scope: The Medical Records Associate plays a critical role in supporting high-quality, coordinated care for PACE participants by ensuring medical records are accurate, complete, timely, and accessible across care settings. This role is responsible for managing participant medical records from both internal and external sources while maintaining strict compliance with HIPPA, CMS, and organizational standards. This position is ideal for someone who is detail-oriented, adaptable, and comfortable helping build and refine workflows in a growing PACE organization.

Requirements

High school Diploma or GED required
Experience working with medical records, health information, or healthcare administration functions
Strong attention to detail and organization skills
Working knowledge of HIPPA and patient privacy regulations
Comfort working with EHR systems and basic office technology
Ability to manage multiple priorities in a fast-paced, evolving environment
Professional verbal and written communication skills

Nice To Haves

Associate’s or Bachelor’s degree in Health Information Management, Healthcare Administration, or a related field
Health Information certification or related education
Familiarity with medical terminology
Experience in a PACE organization, medical office, or value-based care environment.
Prior experience retrieving records from external providers
Experience in a rapidly growing organization

Responsibilities

Organize, maintain, and update participant medical records in the EHR system, including creating and indexing documentation from electronic sources.
Process, manage, retrieve, and follow up on medical records requests with external providers in accordance with HIPPA and organizational policies, ensuring timely receipt.
Coordinate release of information via electronic transmission, fax, mail, or secure delivery methods.
Serve as the primary point of contact for internal and external record-related inquiries, managing incoming and outgoing department communications and follow-ups.
Work closely with care teams and operations to support participant care needs.
Support care transitions by ensuring records are available for enrollment, discharges, and specialty visits.
Maintain strict confidentiality of protected health information (PHI).
Ensure compliance with HIPPA, CMS, and organization policies.
Identify opportunities to improve medical records workflows and assist with process implementation.
Support fluctuating workloads and evolving responsibilities as the organization grows.
Perform additional duties related to medical records and operations as assigned.