Medical Record Support Specialist

Nationwide Children's HospitalColumbus, OH
1d

About The Position

Ensures the timely access and completion of paper-based documentation by scanning, indexing, chart review, and quality assurance.

Requirements

  • High School Diploma or equivalent, required.
  • Basic computer proficiency and ability to learn new software programs.
  • Analytical and organizational skills.
  • Critical thinking and problem-solving skills.
  • Optimal/sustained attention to detail.
  • Effective communication and interpersonal skills.
  • One year of experience in hospital setting or medical record department, required.

Nice To Haves

  • RHIT/RHIA certification, preferred.

Responsibilities

  • Prepares and scans all paper-based medical records using imaging software, ensuring accuracy and quality according to departmental procedures.
  • Indexes documents under correct type and level within the electronic database.
  • Reviews scanned and indexed documents to verify accuracy, completeness, and legibility.
  • Unpacks and sorts incoming mail delivered to the Health Information Management department.
  • Answers incoming calls and assists with providing customer service.
  • Assists with workflow and process improvement, participating in relevant activities and reporting issues as needed.
  • Maintains confidentiality of all medical records and patient information.
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