Medical Receptionist
About The Position
We are seeking a highly organized and personable Part-Time Medical Receptionist to join our team at a busy and fast-paced outpatient physical therapy clinic. This role is the first point of contact for patients and requires exceptional multitasking abilities, excellent customer service, and experience in insurance verification and obtaining authorizations. The ideal candidate thrives in a dynamic healthcare setting and is committed to creating a positive experience for every patient.Key Responsibilities: Greet patients in a warm, professional manner and assist with check-in/check-out processes Answer multi-line phones, route calls appropriately, and take detailed messages Schedule, reschedule, and confirm appointments accurately Collect and verify patient demographics, insurance information, and copayments Perform insurance verifications and obtain prior authorizations for physical therapy services Maintain organized and up-to-date patient records in EMR system Communicate effectively with clinicians, billing staff, and patients to coordinate care Handle general administrative tasks including scanning, faxing, and email correspondence Ensure a clean, welcoming front office and waiting areaWork Environment & Schedule: Part time without benefits, Monday through Friday Fast-paced clinical setting Frequent interaction with patients, staff, and insurance providersWhy Join Us? At Star PT - Fairfield, we're dedicated to improving lives through compassionate, individualized care. As a vital part of our team, you'll help set the tone for a welcoming, patient-centered environment and ensure smooth front-office operations.
Requirements
- High school diploma or equivalent (Associate's or healthcare-related certificate preferred)
- Minimum 1-2 years experience in a medical office setting, preferably in physical therapy or other outpatient services
- Proficient in insurance verification and authorization processes
- Excellent interpersonal, verbal, and written communication skills
- Strong multitasking and organizational abilities
- Proficiency with electronic medical records (EMR) and basic computer applications
- Ability to maintain confidentiality and professionalism at all time
Nice To Haves
- Bilingual is not required but a plus
Responsibilities
- Greet patients in a warm, professional manner and assist with check-in/check-out processes
- Answer multi-line phones, route calls appropriately, and take detailed messages
- Schedule, reschedule, and confirm appointments accurately
- Collect and verify patient demographics, insurance information, and copayments
- Perform insurance verifications and obtain prior authorizations for physical therapy services
- Maintain organized and up-to-date patient records in EMR system
- Communicate effectively with clinicians, billing staff, and patients to coordinate care
- Handle general administrative tasks including scanning, faxing, and email correspondence
- Ensure a clean, welcoming front office and waiting area
Benefits
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Family-friendly work environment
- Investment from a company that wants you to succeed and thrive
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
