Medical Receptionist

The Salvation Army USA Central Territory • Rochester, MN

8d • $18 - $19 • Onsite

About The Position

The Salvation Army Rochester Corps is committed to “Doing the Most Good”
providing holistic, person-centered services to individuals and families. In
addition to worship services and pastoral care, services include short and
long-term case management; assistance with food, clothing, utility, and rent;
housing; dental and medical services; and connections to community partners.

The Medical Receptionist provides administrative and clinic support for the
Student Community Clinic by greeting and registering patients, managing
appointments, responding to inquiries, supporting student providers during
clinic sessions, assisting with medication distribution per protocol, and
helping maintain a clean and safe clinical environment.

Requirements

• High school diploma or equivalent required.
• Must successfully pass background checks.
• Effective verbal and written communication skill, including conversational Spanish with patients, students, staff, and other stakeholders.
• Proficiency in Microsoft Office, electronic health record (EHR) systems, databases, and general PC use.
• Basic understanding of medical terminology and medication handling procedures within scope and training.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced clinic environment.
• Attention to detail and accuracy when handling records, appointments, and clinic documentation.
• Ability to maintain confidentiality and demonstrate professionalism, reliability, and integrity.

Nice To Haves

• Prior experience in a medical office, clinic, or customer service setting preferred.

Responsibilities

• Patient Reception and Intake: Greet patients and facilitate check-in, registration, review insurance and intake; respond to phone calls and general inquiries for Student Community Clinic patients. (40%)
• Administrative Support: Perform administrative and clerical duties, including appointment scheduling, confirmations, and reminders. (25%)
• Clinical Support: Support student providers by answering questions and assisting with basic clinical and lab-related tasks within scope and training. (15%)
• Medication Assistance: Assist with the distribution of medications in accordance with clinic protocols and supervision requirements. (15%)
• Clinic Room Upkeep (5%): Clean, sanitize, and restock exam rooms and clinic areas at the end of clinic sessions to ensure readiness and safety.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED