Medical Receptionist
About The Position
PHMC is proud to be a leader in public health. Mission Statement: Our mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence within a healthy fiscal environment. Job Summary: Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. The Medical Receptionist will report to the Health Center Administrator. Essential Responsibilities: Responsible for all front desk functions in a primary care setting Schedule appointments Schedule specialty and ancillary appointments Answer phones Complete managed care referrals Obtain pre-certs when needed Responsible for patient registration data entry Verify insurance Daily batching of encounter forms Log referrals in the tracking system Follow up for reports from specialists Arrange transportation when needed for patients Assist patients when needed Review patient charts and encounter forms for completion File reports and file charts Perform other duties as assigned PHMC Compliance Responsibilities: Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblower, and Conflict of Interest Policies Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job Comply with the Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies' standards Adhere to all PHMC Policies and Procedures Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module
Requirements
- Knowledge of billing procedures and Insurance verification
- Data entry
- Knowledge of medical terminology
- Familiar with managed care plans and referral process
- Extensive organization skills
- Must have a pleasant manner
- Ability to manage and complete work assigned by several staff members
- Must be flexible
- One to two years of experience in a medical office environment
- High school diploma or equivalent
Responsibilities
- Responsible for all front desk functions in a primary care setting
- Schedule appointments
- Schedule specialty and ancillary appointments
- Answer phones
- Complete managed care referrals
- Obtain pre-certs when needed
- Responsible for patient registration data entry
- Verify insurance
- Daily batching of encounter forms
- Log referrals in the tracking system
- Follow up for reports from specialists
- Arrange transportation when needed for patients
- Assist patients when needed
- Review patient charts and encounter forms for completion
- File reports and file charts
- Perform other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
