Medical Receptionist

Preventive Measures•Allentown, PA

14h

About The Position

Preventive Measures, LLC. is an outpatient psychiatric facility with multiple locations within the USA. We provide members of our local communities’ access to necessary mental health treatment. If you want to be part of an excellent, forward-thinking, and growing company, apply today! Summary: The Medical Receptionist is a crucial role to the operations of Preventive Measures, LLC. The Medical Receptionist will report to the Medical Administrator and the Program Director. You will not only complete Medical Department duties but will also assist with the Front Desk.

Requirements

High School diploma or GED, required. Medical Assistant or Medical certification preferred not required.
Experience in related field, preferred.
Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
Proficiency with computers, especially MS Office.
2-Step PPD
PA State Background Check
ChildLine Abuse Clearance
FBI Background Check
Mandated reporter certificate

Responsibilities

Collect, file, and maintain Medical Records weekly
Triage Patients for medical appointments
Greet and attend to patients in person and over the phone.
Professionally assist doctors, staff, visitors, and patients.
Maintain business inventory such as checking supplies and informing management of any necessary equipment repairs.
Answer all phone calls in a professional and courteous manner.
Perform all duties within HIPAA regulations.
Maintain confidentiality of all doctor, staff, and patient information.
Schedule appointments between doctors and patients.
Liaise between the administrative, clinical, and medical departments with discretion and professionalism
Adhere to policy and procedures during all activities.
Communicate medical results to patients under clinical supervision.
Complete accurate documentation of patient visits
Continue performing front desk duties
Filling in for the Medical Assistant as needed
Complete metabolic, coordination of care with PCP’s, order and retain lab results for the clients
Managing and checking for Prior Authorizations, as well as completing the Pennsylvania Prescription screening
Prepare charts for medical shifts, gather discharge paperwork, communication from other providers including PCP’s, neurologists, DNA, treatment centers, etc.
Complete administrative quality check for medical staff documentation (time in, time out, signed, each section complete).
Complete charge slips for all medical shifts.
Completing all other duties assigned within reason, based on the needs of the company.
Complete translations for medical providers as well as for the front desk calls.