Medical Receptionist

Prelude Fertility•Brandon, FL

37d•Onsite

About The Position

We have a full-time opening for a friendly, experienced Medical Receptionist for our Brandon location. In this pivotal role, you will be responsible for managing the patient experience from the moment they walk through our doors. Your exceptional customer service skills and attention to detail will help create a positive and welcoming atmosphere for all our patients. Hours: Monday - Friday from 8:30 a.m. - 5:15 p.m.

Requirements

High School Diploma or GED required
1 year of medical office or call center experience required
Professional and Courteous with excellent customer service experience
Strong oral and written communication skills
Knowledge of deductibles and coinsurances
EMR experience

Responsibilities

Greet patients and visitors warmly and professionally.
Manage phone calls, schedule appointments, and handle patient inquiries.
Verify patient information and update medical records.
Process insurance verification and billing information.
Assist with maintaining a clean and organized reception area.
Collaborate with clinical staff to ensure efficient patient flow.
Handle confidential information with discretion and integrity.

Benefits

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.
Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!
Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.