Medical Receptionist

TOMORROW HIRE•Frederick, MD

13d•$16 - $18•Onsite

About The Position

We are seeking a friendly, detail-oriented Medical Front Desk Receptionist to join our well-established GYN practice in Frederick, Maryland. The ideal candidate will be highly organized, patient-focused, and comfortable managing a variety of administrative tasks in a fast-paced healthcare setting. This role serves as the first point of contact for patients and plays a key part in ensuring a positive, efficient, and professional experience from check-in to check-out.

Requirements

Minimum of one (1) year of experience in a medical office or healthcare administrative setting.
Strong communication, customer service, and multitasking abilities.
Proficiency with computers, EHR/EMR systems, and Microsoft Office.
Ability to maintain confidentiality, handle sensitive situations professionally, and de-escalate when needed.
Detail-oriented with strong problem-solving skills.
Must be able to reliably commute to Frederick, MD 21702.
Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Nice To Haves

Bilingual in English and Spanish.
Prior OB/GYN or women’s health experience.
Experience with patient check-in systems or Kiosks.

Responsibilities

Greet and assist patients upon arrival, ensuring a welcoming and professional atmosphere.
Guide patients through the Kiosk check-in process and answer basic office-related questions.
Schedule, reschedule, and confirm appointments according to practice protocols.
Manage inbound calls, voicemails, and patient messages, routing inquiries to the appropriate staff.
Maintain and update patient demographics, insurance details, and documentation in the EHR/EMR system.
Assist with referrals, medical records requests, and general patient file management following HIPAA standards.
Collect co-pays, deductibles, co-insurance, and outstanding balances; provide accurate receipts.
Reconcile and balance end-of-day payments.
Sort and distribute mail, faxes, and deliveries.
Maintain an organized, clean, and welcoming reception and waiting area.