Medical Receptionist

Comprehensive Gastrointestinal Health•Northbrook, IL

9d•Onsite

About The Position

We are a rapidly growing gastroenterology office and endoscopy suite located in Northbrook and Libertyville. As a practice, we are committed to providing exceptional medical services while creating a positive patient experience. To support our continued expansion, we are seeking a high-energy and personable Medical Receptionist to join our dedicated team. While experience is appreciated, we are more than willing to train the right candidate who is enthusiastic about learning and contributing to our flourishing practice.

Requirements

1 to 2 years of clinical office experience preferred.
Proficiency in computer skills is mandatory, and experience with electronic medical records, particularly eClinical Works, is preferred.
Must be reliable, detail-oriented, and possess excellent organizational skills.
Exceptional personality, patience, dedication, and enthusiasm are crucial qualities for representing the face of our office.

Responsibilities

Open and close the office, ensuring a tidy and inviting reception area, reviewing messages, and maintaining lobby refreshments.
Greet patients and coordinate the check-in process, including insurance verification, explaining office policies and billing, and introducing non-covered benefits.
Assist with the check-out process, arranging follow-up visits, assisting patients with setting up the patient portal, processing payments, and providing necessary information.
Communicate with patients, schedule appointments via phone and email, and send appointment reminders.
Manage medical records, including procurement, organization, scanning into charts, and fulfilling record requests.
Maintain a tracking system for procedure, lab, and radiology recalls.