Medical Receptionist

CenterWell • New Orleans, LA

9d • $38,000 - $45,800 • Onsite

About The Position

Become a part of our caring community and help us put health first The Receptionist is responsible for the front desk operations of a healthcare facility. Your role will involve greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist 1 ensures a smooth and welcoming experience for patients and supports the medical team with several administrative tasks. Typically work on routine and patterned assignments. The Receptionist welcomes patients and offers administrative support within a physician practice or center. This may include the following responsibilities: Use your skills to make an impact The supervisor limits decisions to defined parameters around work expectations, quality standards, priorities and timing, and supervises works closely and/or within established policies/practices and guidelines, allowing minimal opportunity for deviation. Use your skills to make an impact

Requirements

• High School Diploma or GED
• 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a Customer Service background in Retail Hospitality, Call Centers.
• Must be passionate about contributing to an organization focused on improving patient experiences and care
• Excellent customer service and phone experience.
• Team player
• Knowledge of MS Office (Word, Excel, Outlook, Access).

Nice To Haves

• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish

Responsibilities

• Answer and direct phone calls, take messages, and respond to patient inquiries
• Greet patients, verify demographic information, and prepare them for exams
• Manage and maintain accurate and up-to-date patient records
• Schedule appointments, procedures, and surgeries
• Process patient payments and handle billing-related tasks

Benefits

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED