Medical Receptionist - Pediatrics at Chartley

Trusted Doctors•Reisterstown, MD

About The Position

We are looking for a Professional Full Time Medical Receptionist for our Pediatric Office in Reisterstown. We are looking for a computer savvy, patient friendly, efficient team player to join our dedicated staff of medical professionals. Ideal candidates will be energetic, dependable, and organized individuals with excellent communication skills. Work Schedule: Mon/Wed/Fri: 9:00am - 5:30pm Tue/Thurs: 9:00am - 7:30pm (8 hour shift) Alternating Saturdays: 9:00am - 1:00pm Our Pediatric office is a GREAT PLACE to work offering excellent benefits such as: Paid Time Off; 401k; Health Insurance and Paid Holidays.

Requirements

High school diploma/GED required (Associate degree preferred)
1 year experience in front desk medical reception is required
1 year experience in customer service is preferred
Electronic Medical Records (EMRs) experience is desirable
Excellent interpersonal skills.
Able to work independently or as part of a team.
Ability to multitask.
Great customer service skills.
Ability to read, understand and follow oral and written communication.
Understanding of Medical Terminology.
Ability to use a computer, practice management software, copier, and fax machine.
Team & service oriented, organized, has good judgment, punctual with stable work history.

Nice To Haves

Bilingual/ Spanish speaking preferred.

Responsibilities

Provides a welcoming, professional greeting to patients and other visitors.
Answers a high volume of calls in a courteous and professional manner.
Works as part of the team using scheduling matrix to schedule patient appointments.
Performs basic patient care activities including organization of medical records to ensure provider has all the necessary information available during the patient’s encounter.
Performs reception duties in an efficient, professional and courteous manner.
Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion.
Operate a variety of standard office machines.
Collection of copayments and patient due balances.
Scanning reports and filing into EHR.
Collection, entry and verification of demographic and insurance information.
Other duties that may be assigned by supervisor.