Medical Receptionist Pediatrics

CommonSpirit Health•Prescott, AZ

About The Position

The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules Ensures positive customer service atmosphere and interactions in reception areas Oversees waiting area Answers the telephone in a pleasant and helpful manner Coordinate patient movement, reports problems or irregularities Working knowledge of multi-line phones

Requirements

High School Graduate General Studies
Basic computer skills Outlook, Windows-based and Google Suites based programs

Nice To Haves

Previous medical office and/or insurance experience

Responsibilities

greeting
registering
scheduling patient appointments
verifying insurance eligibility and benefits
collecting co-payments
obtaining routine financial information from various sources to obtain payment plan arrangements and Medicare coverage
answering the phone
acting as a primary source of information to patients in the waiting area
maintaining departmental deposit logs
preparing routine schedules and reports
utilizing analytical skills necessary to maintain provider schedules
ensuring positive customer service atmosphere and interactions in reception areas
overseeing waiting area
answering the telephone in a pleasant and helpful manner
coordinating patient movement, reports problems or irregularities
working knowledge of multi-line phones