Medical Receptionist - Casa Grande, AZ (Pinal Hispanic Council)

Intermountain Centers•Casa Grande, AZ

1d•Onsite

About The Position

Under the supervision of the Medical Services Manager, the Medical Receptionist performs administrative functions for the medical staff of Intermountain Centers’ Tucson Health Home, a psychiatric outpatient clinic. This role involves greeting members and visitors, scheduling appointments, providing customer service, maintaining the reception area, assisting nursing staff with various tasks, managing office equipment and supplies, and gathering community resources information. The position requires adherence to HIPAA regulations and maintaining an approved schedule and attendance.

Requirements

High School Diploma/GED Required
2-4 years of office experience, including working with the public, required
Minimum 21 years of age
DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment)
CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment)
Current, valid Arizona Driver’s License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required
Initial current negative TB test result, if required (Employer provides)

Nice To Haves

Medical office experience preferred

Responsibilities

Greets members and visitors in person, or by telephone, answering or referring their inquiries.
Schedules appointments in person, or by telephone.
Assists with keeping members’ appointments on schedule by notifying staff of member’s arrival.
Provides customer service by answering members’ questions; conducts interactions in a confidential, courteous, professional and timely manner.
Maintains the reception area, keeping it organized and tidy.
Routinely checks with nursing staff to provide assistance with certified mail, copying, faxes, chart retrieval, etc.
Maintains office equipment.
Performs inventory control and orders supplies.
Gathers information on community resources for medical staff.
Adheres to Health Insurance Portability and Accountability Act (HIPAA) of 1996.
Develops, maintains and updates files, logs, manuals and handbooks for medical staff.
Maintains an approved schedule, and acceptable level of attendance.
Performs other duties as assigned or necessary as they relate to the general nature of position.