Medical Receptionist

Revel StaffingMemphis, TN
2d

About The Position

We’re hiring a patient -focused Medical Receptionist to be the first point of contact at a primary -care clinic. You’ll manage check -in/out, scheduling, insurance verification, and front -desk communications while protecting patient privacy and delivering warm, efficient service.

Requirements

  • High school diploma or equivalent
  • 1+ year front -desk experience in a medical clinic or similar setting
  • MediClear or equivalent HIPAA certification
  • Working knowledge of EMR systems and basic medical insurance concepts
  • Proficiency with Microsoft Office (Outlook, Word, Excel) and general office tech
  • Exceptional customer service, professional communication, and active listening skills
  • Detail -oriented with strong time management; dependable and team -oriented

Responsibilities

  • Greet patients and manage check -in and check -out; verify demographics & emergency contacts
  • Schedule new, follow -up, and referral appointments; coordinate reminders and provider calendars
  • Verify insurance (phone/web portals), collect copays, and process receipts
  • Answer multi -line phones; route messages accurately via EMR/inbox; manage patient inquiries
  • Maintain EMR accuracy (scan/upload forms, update consents), print required forms
  • Escort patients to exam rooms as needed and support clinic flow/huddles
  • Handle general admin tasks: correspondence (mail/email/fax), filing, supply upkeep, and daily reconciliation
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