Medical Receptionist

American Family Care Phoenixville•Phoenixville, PA

4d•$15 - $18

About The Position

Medical Receptionists are primarily responsible for greeting and registering patients and handle front office administrative tasks. Our Medical Receptionists report to the Office Manager.

Requirements

Proficient in the use of computer software
Understanding of the concepts of universal precautions, HIPAA, and OSHA
Warm, friendly attitude with excellent patient interaction skills
Team-player able to multi-task effectively
Excellent verbal and communication skills
Adaptable in different situations
Must possesses excellent patient interaction skills
Ability to multi-task and work independently
Effective, compassionate communicator with co-workers, patients and family
High-energy individual with a professional appearance and attitude
Able to work independently in a fast-paced environment
Comfortable working with electronic medical records

Nice To Haves

Experience in a medical office setting a plus
Medical Secretary certification or Associate Degree a plus
Prior urgent care or experience a plus

Responsibilities

Greeting patients in a professional, warm, friendly and calm manner
Answering incoming calls in a professional manner and taking clear messages, as needed
Registering patients into the electronic medical records accurately and in a timely manner
Scanning patient registration forms, IDs, insurance cards, etc.
Verifying patient insurances, copays and deductibles online using NaviNet
Collecting cash, credit/debit card payments and ensuring charges are complete and accurate
Maintaining efficient and organized patient flow
Performing all patient discharge tasks including collecting all remaining payments, printing discharge instructions, scanning scripts/labs/x-rays and drafting provider notes for signature
Coordinating faxes and referrals with other providers and employers
Tracking, ordering and re-stocking all necessary office supplies
Adhering to all center policies and procedures.