Medical Receptionist (NE Portland)
About The Position
WE DO URGENT CARE DIFFERENTLY - Come See How! At AFC Urgent Care - Portland, we’re redefining what healthcare feels like—for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We’re a tight-knit team that gets the job done and has fun doing it! As we continue to grow, we’re looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you’re highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you. WHY YOU'LL LOVE IT HERE A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition! Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back Learn. Grow. Level Up: want to expand your skills? We offer a Medical Assistant Apprenticeship Program – paid for by us if you’re ready to grow! WHAT YOU'LL DO As the go-to person at the front desk, you’ll be a key part of creating a smooth, welcoming experience for every patient who walks through our doors. Your day will be full of variety, meaningful interactions, and the kind of fast-paced environment that keeps things exciting. Here’s what you’ll take on:
Requirements
- At least 1 year of people-facing customer service experience, required
- Solid computer skills and comfortable learning new systems
- Must also be calm under pressure, thrive in a fast-paced setting and be willing to wear multiple hats
Nice To Haves
- At least 1 year of experience with medical administrative duties, preferred
- Knowledge of medical terminology is a big plus
Responsibilities
- Welcome patients with a warm, friendly attitude that sets the tone for their entire visit
- Guide patients through check-in , ensuring all forms are completed and entered accurately into our EMR system
- Verify insurance details quickly and confidently , making sure patients understand their coverage and any payment due at time of service
- Complete the checkout process , organizing and scanning medical records and providing patients with necessary documentation
- Manage incoming phone calls , answering questions or routing them to the right team member without missing a beat
- Stay on top of emails and faxes , ensuring all requests are handled promptly and accurately
- Handle cash drawer duties , from setup to end-of-day closeout, with precision and accountability
- Keep our front desk and lobby area clean, calm, and ready , including disinfecting between patients to ensure a safe and welcoming space
- Jump in where needed , supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
Benefits
- Monthly team performance bonuses
- Free healthcare for you and your family through AFC
- 401(k) with 3% employer match after 1 year
- 3 weeks of paid time off
- On-the-job growth & training opportunities
- Supportive, non-toxic work culture that celebrates wins!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
