Medical Receptionist (NE Portland)
About The Position
At AFC Urgent Care - Portland, we’re redefining what healthcare feels like—for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We’re a tight-knit team that gets the job done and has fun doing it! As we continue to grow, we’re looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you’re highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you.
Requirements
- At least 1 year of people-facing customer service experience, required
- Solid computer skills and comfortable learning new systems
Nice To Haves
- At least 1 year of experience with medical administrative duties, preferred
- Knowledge of medical terminology is a big plus
Responsibilities
- Welcome patients with a warm, friendly attitude that sets the tone for their entire visit
- Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
- Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
- Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
- Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
- Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
- Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
- Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
- Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
Benefits
- Monthly team performance bonuses
- Free healthcare for you and your family through AFC
- 401(k) with 3% employer match after 1 year
- 3 weeks of paid time off
- On-the-job growth & training opportunities
- Supportive, non-toxic work culture that celebrates wins!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
