Medical Receptionist | Memorial Medical Group | Urbana

Memorial Health Ohio•Urbana, OH

36d•Onsite

About The Position

We are looking for someone to join our team in Urbana as a Medical Receptionist! We are looking forward to seeing your applications. What You'll Do: Conducts interviews with patients on the telephone and/or in person to gather pertinent registration information including demographic, financial and guarantor information, travel screenings, MyChart activation and simultaneously inputs information into the Hospital information system during the patient interview. Contributes to the financial effectiveness of the organization by obtaining and/or reviewing scanned Medicare, Medicaid, and third-party insurance cards along with patient or patient representative photo identification. Secures patient or patient representative signatures on required forms including consent to treat, financial policy, patient rights and responsibilities, HIPAA notice of privacy practices, Provider Based Billing Acknowledgement, and Notice of Non-Coverage when appropriate Provides appropriate forms to patients for review and/or completion. Completes verification of patient insurance plan eligibility and benefits utilizing the Epic based eligibility system or web-based technologies. Complete as needed, medical necessity verification for Medicare outpatient tests and services that have Local Medical Review Policies (LMRP) / Local Coverage Determinations (LCD) in place and request additional information from physician if needed to ensure compliance; present the patient with an Advanced Beneficiary Notice (ABN) if needed for a non-compliant diagnosis. Takes steps to avoid duplicate medical record creation and takes appropriate actions to report duplicate MRN’s when discovered. Notifies clinical departments of patient arrivals and delays; communicates to patient likewise clinical delays and provider schedule updates as appropriate. Prints patient labels, face sheets, insurance cards and wristbands for designated service area. Notifies patients and/or providers of out-of-network insurance status when appropriate. Completes downtime procedures during unexpected or planned system downtimes. Ensure hardcopy forms are stocked and assists with downtime recovery process. Prompts & Collects patient payments, including copays, payments on prior balances, service prepayments, posts payments to accounts and provides receipt of payment to patients.

Requirements

Completion of high school diploma or equivalent
one (1) year of experience in a medical office
demonstrable skills in data entry, personal computer, communication and organizational skills or equivalent combination of education and experience.

Responsibilities

Conducts interviews with patients on the telephone and/or in person to gather pertinent registration information including demographic, financial and guarantor information, travel screenings, MyChart activation and simultaneously inputs information into the Hospital information system during the patient interview.
Contributes to the financial effectiveness of the organization by obtaining and/or reviewing scanned Medicare, Medicaid, and third-party insurance cards along with patient or patient representative photo identification.
Secures patient or patient representative signatures on required forms including consent to treat, financial policy, patient rights and responsibilities, HIPAA notice of privacy practices, Provider Based Billing Acknowledgement, and Notice of Non-Coverage when appropriate
Provides appropriate forms to patients for review and/or completion.
Completes verification of patient insurance plan eligibility and benefits utilizing the Epic based eligibility system or web-based technologies.
Complete as needed, medical necessity verification for Medicare outpatient tests and services that have Local Medical Review Policies (LMRP) / Local Coverage Determinations (LCD) in place and request additional information from physician if needed to ensure compliance; present the patient with an Advanced Beneficiary Notice (ABN) if needed for a non-compliant diagnosis.
Takes steps to avoid duplicate medical record creation and takes appropriate actions to report duplicate MRN’s when discovered.
Notifies clinical departments of patient arrivals and delays; communicates to patient likewise clinical delays and provider schedule updates as appropriate.
Prints patient labels, face sheets, insurance cards and wristbands for designated service area.
Notifies patients and/or providers of out-of-network insurance status when appropriate.
Completes downtime procedures during unexpected or planned system downtimes.
Ensure hardcopy forms are stocked and assists with downtime recovery process.
Prompts & Collects patient payments, including copays, payments on prior balances, service prepayments, posts payments to accounts and provides receipt of payment to patients.

Benefits

Monday-Friday Opportunity with hours between 7 am- 5 pm
Supportive work environment that values collaboration, innovation, and professional growth.
Office closed for 6 holidays (with pay)
Free membership to our employee wellness center
Competitive salary and benefits package
401k
Medical, Dental Insurance, Vision, and Life Insurance
Flexible Spending Account
Chance to make a meaningful impact on the lives of patients and families in our community
Tuition Reimbursement
Kidzlink Discounted Daycare
Employee Recognition
Free Parking
Community/Family Atmosphere