About The Position

We are looking for someone to join our Scottslawn department as a Medical Receptionist! We look forward to seeing your applications.

Requirements

  • Completion of high school diploma or equivalent; one (1) year of experience in a medical office; demonstrable skills in data entry, personal computer, communication and organizational skills or equivalent combination of education and experience.

Responsibilities

  • Conducts interviews with patients on the telephone and/or in person to gather pertinent registration information including demographic, financial and guarantor information, travel screenings, MyChart activation and simultaneously inputs information into the Hospital information system during the patient interview. Contributes to the financial effectiveness of the organization by obtaining and/or reviewing scanned Medicare, Medicaid, and third-party insurance cards along with patient or patient representative photo identification.
  • Secures patient or patient representative signatures on required forms including consent to treat, financial policy, patient rights and responsibilities, HIPAA notice of privacy practices, Provider Based Billing Acknowledgement, and Notice of Non-Coverage when appropriate. Provides appropriate forms to patients for review and/or completion. Completes verification of patient insurance plan eligibility and benefits utilizing the Epic based eligibility system or web-based technologies. Complete as needed, medical necessity verification for Medicare outpatient tests and services that have Local Medical Review Policies (LMRP) / Local Coverage Determinations (LCD) in place and request additional information from physician if needed to ensure compliance; present the patient with an Advanced Beneficiary Notice (ABN) if needed for a non-compliant diagnosis. 
  • Takes steps to avoid duplicate medical record creation and takes appropriate actions to report duplicate MRN’s when discovered. Notifies clinical departments of patient arrivals and delays; communicates to patient likewise clinical delays and provider schedule updates as appropriate. Prints patient labels, face sheets, insurance cards and wristbands for designated service areas.
  • Notifies patients and/or providers of out-of-network insurance status when appropriate. Completes downtime procedures during unexpected or planned system downtimes. Ensure hardcopy forms are stocked and assists with downtime recovery process. Prompts & Collects patient payments, including copays, payments on prior balances, service prepayments, posts payments to accounts and provides receipt of payment to patients

Benefits

  • PTO
  • 6 Paid Holidays (prorated)
  • 401K with Employer Match
  • Competitive Salaries
  • Company Paid Life Insurance
  • Company Paid Short-Term and Long-Term Disability Insurance
  • Tuition Reimbursement
  • Free On-Site Wellness Center
  • Employee Recognition
  • Employee Assistance Program
  • Free Parking
  • KidzlinkDaycare Center
  • Community/Family Atmosphere

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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