Medical Receptionist

Carolina Digestive Health Associates PA•Concord, NC

30d

About The Position

Medical Receptionist – Concord Locations (same building, different floors) Join our team and make a difference in patient care! We’re looking for a Full Time Medical Receptionist to be the welcoming face of our practice and ensure a smooth experience for patients during clinical and procedure visits. Schedule: 3 days/week at Concord Endoscopy Center 2 days/week at Concord Medical Office Early shifts required (5:30 AM) What You’ll Do Greet patients and visitors with warmth and professionalism. Manage patient check-in/check-out, verify insurance, and update records accurately. Collect payments, reconcile deposits, and assist with payment plans. Answer calls promptly and provide exceptional customer service. Prepare charts, scan documents, and maintain organized records. Schedule follow-up appointments and confirm upcoming visits. Support procedure scheduling and coordinate with anesthesia providers. Maintain a clean, welcoming lobby environment. Travel to other locations as needed for coverage. What We’re Looking For Ability to multi-task in a fast-paced environment. Strong attention to detail and organizational skills. Knowledge of medical terminology, CPT/ICD-10 codes preferred. Commitment to patient safety, confidentiality, and infection control standards. Team player who supports our mission and values. Why Join Us? Be part of a team that prioritizes quality care and patient experience. Opportunities for growth and learning in a dynamic healthcare setting. Competitive pay and benefits. Ready to make an impact? Apply today and help us deliver exceptional care!

Requirements

High school diploma or general education degree (GED).
One to three years of related experience and/or training.
Maintains knowledge, skills, and abilities through ongoing education.
Completes all mandatory reviews/educational required and assigned.
Participates in performance improvement activities.
Is actively committed to meeting/exceeding employee expectations/satisfaction in the performance of job functions.
Maintains compliance with all laws and applicable regulatory requirements. Acts promptly to comply with required changes.
Ability to multi-task in a fast-paced environment.
Strong attention to detail and organizational skills.
Commitment to patient safety, confidentiality, and infection control standards.
Team player who supports our mission and values.

Nice To Haves

Knowledge of medical terminology, CPT/ICD-10 codes preferred.

Responsibilities

Greet patients and visitors with warmth and professionalism.
Manage patient check-in/check-out, verify insurance, and update records accurately.
Collect payments, reconcile deposits, and assist with payment plans.
Answer calls promptly and provide exceptional customer service.
Prepare charts, scan documents, and maintain organized records.
Schedule follow-up appointments and confirm upcoming visits.
Support procedure scheduling and coordinate with anesthesia providers.
Maintain a clean, welcoming lobby environment.
Travel to other locations as needed for coverage.